Sessions

≪Organizer Abstract≫
Trust is a seemingly straightforward yet nuanced psychological concept that underlies many of our interactions, social and otherwise. This session centers around the theory and measurement of trust, as well as the practical applications of its research. First, we present original research on human-automation trust, a field that has become more popular with advancements in robotics and artificial intelligence. This discussion describes how the trust process changes as we transition from interaction partners who are clearly machines to those whose humanness might be more ambiguous. Second, we present a novel theoretical model reconceptualizing trust to provide a more unified framework. Efforts toward development of a globally applicable measure that captures the cognitive underpinnings of trust and potential implications for future research are discussed.

The psychology of trust: a review and reconceptualization

[Speaker] Franz (erchov), Simone:1
[Co-author] Mcknight, Patrick E:1, Kashdan, Todd B:1, Alexander, Lisa:1, De Visser, Ewart J:2, Coan, Jim:3
1:George Mason University (United States of America), 2:Perceptronics Solutions (United States of America), 3:University of Virginia (United States of America)

Reconceptualizing the Measurement of Trust: The Emergent Trust Inventory

[Speaker] Alexander, Lisa A:1
[Co-author] Franz, Simone:1, Mcknight, Patrick E:1, Kashdan, Todd B:1
1:George Mason University (United States of America)

Almost Human: Humanness Increases Trust Resilience in Cognitive Agents

[Speaker] Monfort, Samuel S:1,2
[Co-author] De Visser, Ewart J:1,2, Mckendrick, Ryan:1, Smith, Melissa A:1, Mcknight, Patrick E:1, Krueger, Frank:1, Parasuraman, Raja:1
1:George Mason University (United States of America), 2:Perceptronics Solutions, Inc. (United States of America)

Can humanness make you seem less trustworthy than a machine?

[Speaker] Quartuccio, Jacob:1
[Co-author] Monfort, Samuel:1, De Visser, Ewart:1,2
1:George Mason University (United States of America), 2:Perceptronics Solutions, Inc (United States of America)

A little humanness goes a long way: Effects of oxytocin on trust, compliance and team performance with cognitive agents

[Speaker] Shear, Maximillian L:1
[Co-author] De Visser, Ewart J:1,2, Monfort, Samuel S:1, Goodyear, Kim:1, Lu, Li:1, Lee, Mary R:3, O'hara, Martin:4, Parasuraman, Raja:1, Krueger, Frank:1,5
1:George Mason University (United States of America), 2:Perceptronics Solutions, Inc (United States of America), 3:National Institute on Alcohol Abuse and Alcoholism, Laboratory of Clinical and Translational Studies (United States of America), 4:Virginia Hospital Center (United States of America), 5:Molecular Neuroscience Department, George Mason (United States of America)

[Discussant] Monfort, Samuel S:1
1:George Mason University (United States of America)

[Discussant] Franz (erchov), Simone:1
1:George Mason University (United States of America)

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