Measuring Behavior Related to Coping in Intercultural Environments at the Workplace

[Speaker] Komatsu, Emiko:1
[Co-author] Kogo, Chiharu:2
1:Graduate School of Human Sciences, Waseda University (Japan), 2:Faculty of Human Sciences, Waseda University (Japan)

In recent years, with the globalization of society and the economy, Japanese people's cross-cultural adaptation and coping are being examined. We studied the cross-cultural coping of working members in Japanese society, targeting adults above 20 years. Based on the result of an exploratory factor analysis, four factors are extracted: cross-cultural receptivity, interpersonal aggressiveness, adaptation to the environment, and feeling positive about their own culture. Further, the confirmatory factor analysis yields that correlations of all factors are significantly different, thus confirming compatibility. We also conducted an analysis based on sex, age, length of service, and overseas residence experience, and this revealed that women were significantly better than men at adapting to their environments and that a group of overseas residence experience was significantly higher than in all factors. The analysis confirmed that length of service and overseas residence influenced the level of cross-cultural coping.
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