Thematic Session

Measuring Satisfaction with Travel and Emotional Well-being

[Speaker] Friman, Margareta:1
[Co-author] Olsson, Lars E:1, Ettema, Dick:2, Gärling, Tommy:1,3
1:Karlstad University (Sweden), 2:Utrecht University (Netherlands), 3:University of Gothenburg (Sweden)

A number of factors have been shown to influence people's satisfaction with their work commute. This study addresses the question of how work commutes change residual emotional well-being, that is, a positive versus negative and active versus passive mood experienced after the commute. We ask 231 commuters in three different Swedish cities to use smartphones to report their mood before, directly after, and later in the work place after a time-sampled morning commute to work. A main finding is that only positive emotional responses cause mood changes, and that these changes do not last until later in the day. We also find that satisfaction with the commute measured retrospectively is differently affected by both positive and negative emotional responses as well as by travel mode and travel time.
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